Front Desk & Membership Growth Specialist

Crunch Fitness, Primetime Fitness LLC; Rochester Hills (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Crunch Fitness is expanding in Michigan and is seeking a front desk agent to join our team. This role offers game-changing career opportunities as we grow the Michigan market, with a focus on customer service, membership enrollment, and a positive gym experience for all members.

If you are passionate about helping people and enjoy a dynamic, fast-paced environment, we’d love to connect with you and discuss how you can grow with us in this rapidly expanding market.

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.
• Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership
• Be knowledgeable of membership services and gym equipment to effectively inform members and answer any questions.
• Continuously sell membership services as part of their regular sales presentation
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walk around to ensure the cleanliness of the facility

Job description

Crunch Fitness is expanding in Michigan and is seeking a front desk agent to join our team. This role offers game-changing career opportunities as we grow the Michigan market, with a focus on customer service, membership enrollment, and a positive gym experience for all members.

If you are passionate about helping people and enjoy a dynamic, fast-paced environment, we’d love to connect with you and discuss how you can grow with us in this rapidly expanding market.