Membership Experience Specialist

Sam's Club; Quincy (IL); On-site; USD 48,712,000 - 71,635,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and

401(k) and stock purchase plans

Life insurance (company-paid)

Paid time off (PTO/PPTO)

Disability insurance

Employee discounts

Military Leave Pay

Adoption and surrogacy reimbursement

Job summary

Sam's Club in Quincy, IL is seeking team members to deliver member-first service, explain membership benefits, promote products, process memberships, upgrades, and credit accounts, and participate in events to hit membership goals.

Associates maintain safety, assist members with purchases, locate merchandise, resolve issues, and contribute to a culture of belonging while following Walmart values and policies.

Responsibilities

• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and promoting the Company’s products and services.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices.
• Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners.
• Delivers results while putting the customer first and promotes a culture of integrity and respect in line with Walmart values.
• Acts with integrity, supports the company’s goals, and contributes to a safe, inclusive, and productive work environment.

Job description

Sam's Club in Quincy, IL is seeking team members to deliver member-first service, explain membership benefits, promote products, process memberships, upgrades, and credit accounts, and participate in events to hit membership goals.

Associates maintain safety, assist members with purchases, locate merchandise, resolve issues, and contribute to a culture of belonging while following Walmart values and policies.