Membership Experience Specialist

Sam's East, Inc.; Beavercreek (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) and stock purchase

Job summary

Sam's Club in Beavercreek, OH is hiring a Membership Services Associate to help Members understand Membership benefits and to promote the value of Sam's Club products and services. The role includes processing Membership upgrades and credit accounts and participating in sales events to reach Membership goals.

You will assist Members with purchasing decisions, locate merchandise, and ensure accurate orders and invoices while maintaining a safe, welcoming workplace and delivering friendly service.

Responsibilities

• Provides Member service by acknowledging the Member and identifying their needs.
• Assists with purchasing decisions, locating merchandise, and resolving issues.
• Processes Membership upgrades and credit accounts and supports sales events.
• Maintains safety by following all safety standards and handling materials properly.

Skills

Customer service

Communication

Sales

Safety awareness

Tools

Barcode scanning

Job description

Sam's Club in Beavercreek, OH is hiring a Membership Services Associate to help Members understand Membership benefits and to promote the value of Sam's Club products and services. The role includes processing Membership upgrades and credit accounts and participating in sales events to reach Membership goals.

You will assist Members with purchasing decisions, locate merchandise, and ensure accurate orders and invoices while maintaining a safe, welcoming workplace and delivering friendly service.