Membership & Events Operations Lead

The Council of State Governments; Lombard (IL); On-site; USD 55,000 - 58,000; Full time

Job summary

The Council of State Governments is seeking a Membership and Meetings Coordinator to handle administrative workflow, data mgmt, and event registration for Midwest meetings in Lombard, IL. You will be the primary contact for inquiries, manage the member database, and coordinate committee appointments.

You will support travel logistics, prepare materials, and assist staff with event execution in a fast-paced, nonpartisan environment that serves state governments across the region.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Three years of office management/administration experience.
• Proficiency in office technology usage and database management.
• Membership association and event management or support experience preferred.

Responsibilities

• Serve as primary contact for incoming office communications and direct inquiries.
• Manage member database, update records, generate reports, and troubleshoot.
• Coordinate committee appointments, track responses, and roster creation.
• Lead in-person and virtual event registration with data accuracy and analytics.
• Provide logistical support for meetings and travel arrangements.
• Staff on-site event support for meetings and programs.
• Prepare meeting materials and administrative resources.
• Assist with travel logistics for staff and participants.

Skills

Customer service

Team collaboration

Writing & editing

Project organization

Microsoft Office

Databases (Quorum/Cvent)

WordPress

Professional communication

Work ethic

Self-motivation

Interpersonal skills

Public service

Education

Bachelor's degree preferred

Related field preferred

Three years of office management/administration experience

Tools

Quorum

Cvent

WordPress

Job description

The Council of State Governments is seeking a Membership and Meetings Coordinator to handle administrative workflow, data mgmt, and event registration for Midwest meetings in Lombard, IL. You will be the primary contact for inquiries, manage the member database, and coordinate committee appointments.

You will support travel logistics, prepare materials, and assist staff with event execution in a fast-paced, nonpartisan environment that serves state governments across the region.