Membership & Meetings Operations Specialist

Council Of State Governments; Lombard (IL); On-site; USD 55,000 - 58,000; Full time

Job summary

The Council of State Governments, based in Lombard, IL, seeks a Membership and Meetings Coordinator to manage member data, support private sector partners, and serve as the registration manager for CSG Midwest events. The role offers operational support to staff in a fast-paced environment and helps improve event experiences.

Responsibilities include handling inquiries, maintaining the member database, coordinating committee appointments, and supporting travel logistics for meetings.

Qualifications

• Bachelor's degree preferred, or equivalent combination of education and experience.
• Concentration in business, management, or related field preferred.
• Three years' office/administration experience.
• Proficiency in office technology usage and database management.
• Commitment to superior customer service.
• Experience with associations and event management preferred.

Responsibilities

• Serve as primary contact for inquiries and route appropriately.
• Maintain the member database: update records, generate reports, run queries.
• Coordinate committee appointment processes and rosters.
• Lead in-person and virtual event registration; monitor data accuracy and provide post-event analysis.
• Assist with travel logistics for staff and participants.
• Provide general administrative support and document production.
• Support meeting planners with logistics for staff and state visits.

Skills

Customer service

Team collaboration

Written communication

Project management

Advanced MS Office

Database experience

Website maintenance

Public service mindset

Education

Bachelor's degree preferred

Tools

Quorum

Cvent

WordPress

Job description

The Council of State Governments, based in Lombard, IL, seeks a Membership and Meetings Coordinator to manage member data, support private sector partners, and serve as the registration manager for CSG Midwest events. The role offers operational support to staff in a fast-paced environment and helps improve event experiences.

Responsibilities include handling inquiries, maintaining the member database, coordinating committee appointments, and supporting travel logistics for meetings.