Membership & Events Director — Private Club Experience

Fayetteville Country Club Inc; Fayetteville (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Optional Dental/Vision Insurance

Shift Meal

Playing Privleges

401K w/Company Match

Job summary

Fayetteville Country Club is seeking a Membership Director / Event Coordinator to grow membership and coordinate club events. You will manage inquiries, tours, onboarding, and retention while guiding private events from proposal to billing.

This role demands exceptional service, organization, and cross‑department collaboration to uphold the club's tradition and standards. Responsibilities include maintaining membership records, coordinating with the General Manager, and ensuring accurate billing

Qualifications

• Experience in private clubs, hospitality, membership services, event planning, catering, or a related service environment.
• Strong relationship-building, communication, and customer service skills.
• Demonstrated ability to manage multiple events, deadlines, and administrative responsibilities with accuracy.
• Familiarity with event agreements, banquet event orders, budgets, and billing procedures.
• Proficiency with Microsoft Office, membership databases, and event or Club management software.
• Ability to handle concerns professionally, maintain confidentiality, and work effectively with members, guests, vendors, and staff.
• Private country club experience preferred.
• A degree in hospitality, communications, business, or a related field is helpful; equivalent practical experience will be considered.

Responsibilities

• Respond promptly to membership inquiries and provide accurate information regarding membership categories, dues, initiation fees, amenities, and application requirements.
• Conduct prospective member tours and communicate the benefits and expectations of Club membership.
• Manage applications, supporting documentation, prospect follow-up, and waitlist records.
• Coordinate membership review and approval steps with the General Manager and appropriate committees.
• Maintain accurate membership records and communicate approved changes to the Controller and affected departments.

Skills

Customer service

Relationship building

Communication

Organization

Time management

Education

Hospitality degree

Degree in related field preferred

Tools

Microsoft Office

Club management software

Membership databases

Job description

Fayetteville Country Club is seeking a Membership Director / Event Coordinator to grow membership and coordinate club events. You will manage inquiries, tours, onboarding, and retention while guiding private events from proposal to billing.

This role demands exceptional service, organization, and cross‑department collaboration to uphold the club's tradition and standards. Responsibilities include maintaining membership records, coordinating with the General Manager, and ensuring accurate billing