Membership Database Manager

iMIS USERS GROUP; Alexandria (VA); Remote; USD 75,000 - 80,000; Full time

Job summary

Une organisation à but non lucratif recherche un 'Membership Database Manager' pour gérer et maintenir la base de données des membres iMIS. Le candidat idéal aura une expérience en administration de bases de données avec un accent sur l'analyse des problèmes et le service clientèle. Ce rôle à distance exige d'excellentes compétences en communication et en organisation. En plus des tâches techniques, le gestionnaire soutiendra les opérations des événements internes et externes.

Qualifications

• Minimum 1.5-8 ans d'expérience en administration de bases de données iMIS.
• Connaissance de la construction d'IQA (requête de rapport iMIS).
• Capacité à travailler avec un minimum de supervision.

Responsibilities

• Gérer les rapports et la facturation mensuelle.
• Maintenir l'intégrité des données dans iMIS.
• Fournir un support technique pour iMIS.

Skills

Communication

Organizational skills

Analytical skills

Customer service skills

Education

Bachelor’s degree

Job description

Association for Career and Technical Education

Title

Membership Database Manager

Employment Type

Salary Range

$75,000.00 - $80,000.00

Job Location

Remote

Job Description

SUMMARY OF RESPONSIBILITIES:

The Membership Database Manager will be a key contact for internal and external users of iMIS. The Manager will build and run reports, maintain data integrity, and work with all aspects of the membership database.

ESSENTIAL FUNCTIONS:
•Run/Build iMIS reports and queries/IQAs, including monthly membership and integrity reports
•Analyze database issues and develop solutions – to include the chapter payment portal system
•Maintain data integrity in iMIS
•Process monthly autopay billing, generating invoices and posting batches
•Assist with on-site meeting registration at VISION, including on-site VISION registration and/or bookstore, new registrations, and/or adding tours and pre-conference sessions
•Send Missouri Division rosters monthly, division meeting rosters during state conference registration, and/or other state conference rosters as requested
•Fulfill requests for membership information promptly
•Manage duplicate records weekly
•Work with iMIS Database Manager to provide iMIS technical support and coordinate with technology platform vendors (i.e. ISG, eSHOW, ASI, etc.) as needed on elevated technology issues
•Work with iMIS Database Manager to document processes, maintain/update SOPs and comply with best practices in database management
•Manage all technical aspects of the Jotforms
•Process EIM, Corporate and Affiliate membership batches
•Process manual credit card charges and refunds (serve as back up)
•iMIS State/Region Conference setup (serve as back up)

WORKING RELATIONSHIPS:
Internal: Works directly with membership, finance and operations, meetings and convention, and communications staff. Provides support to all staff as needed.
External: Works with ACTE state associations leadership, ACTE members, ACTE Leadership, consultants and vendors.
.

EXPERIENCE, SKILLS AND QUALIFICATIONS:
1.5-8 years minimum experience working in iMIS and database administration required
2.Knowledge of building IQA’s (iMIS report query)
3.Strong communication, organizational, analytical and customer service skills
4.Ability to work with minimal supervision
5.Ability to work with volunteer leaders and outside vendors
6.Ability to travel to events within the US 3-4 times per year
7.Bachelor’s degree preferred, or any combination of education, experience, and training equivalent to a Bachelor’s degree

Association for Career and Technical Education

ACTE provides a strong collective voice for professionals representing all facets of career and technical education. We support you and your CTE programming, initiatives and innovations by providing a rich array of professional development resources, events and networking opportunities.

How to Apply

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