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A leading CRM software provider is seeking a Post-Implementation Support specialist to assist clients with Zoho CRM. This role offers competitive salary, remote work flexibility, and opportunities for career advancement. Ideal candidates will have a strong technical background and experience with CRM systems, particularly Zoho CRM.
Employer Industry: CRM Software Solutions
Why Consider this Job Opportunity:
- Competitive salary
- Opportunity for career advancement and growth within the organization
- Remote work flexibility
- Collaborative and supportive work environment
- Chance to work with a leading CRM software provider
- Access to comprehensive benefits package
What to Expect (Job Responsibilities):
- Provide post-implementation support for Zoho CRM to clients
- Monitor and troubleshoot any issues or errors in the CRM system
- Assist clients in optimizing their use of Zoho CRM through training and guidance
- Collaborate with cross-functional teams to ensure seamless integration and functionality
- Maintain accurate documentation of support activities and resolutions
What is Required (Qualifications):
- Bachelor's degree in Computer Science or a related field
- 2+ years of experience in CRM implementation or support
- Strong technical skills and familiarity with Zoho CRM
- Excellent problem-solving and communication skills
- Ability to work independently and manage multiple tasks
How to Stand Out (Preferred Qualifications):
- Zoho CRM certification
- Experience with other CRM software solutions
- Knowledge of database management and SQL
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