Membership Data & Systems Manager

Boys & Girls Clubs of Greater San Diego; San Diego (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and视?

Paid vacation and sick leave

Discounted Club membership

401(k) retirement plan

Employee Assistance Program (EAP)

Professional development and growth

Staff discounts

Job summary

Boys & Girls Clubs of Greater San Diego is seeking a Membership Systems Manager to lead administration and continuous improvement of membership and youth development data systems across sites. You will enable data-driven funding, compliance, and strategic decision-making while ensuring data quality and usability for leadership and program teams.

The role focuses on system modernization, data governance, and building executive-level insights, with responsibilities spanning data collection,

Qualifications

• Associate's degree required; Bachelor's degree preferred in business administration, information systems, nonprofit management, data management, or a related field.
• Three or more years of experience in database administration, data management, membership management, nonprofit operations, program evaluation, or related administrative work.
• Experience and proficiency using data systems, Microsoft Excel, and reporting or business intelligence tools, such as Power BI or Tableau.
• Experience with CRMs or database platforms such as Salesforce, membership systems, youth services databases, or comparable systems.
• Ability to translate data into executive-level insights and provide reporting workflows and documentation.

Responsibilities

• Maintain, administer, and oversee the organization's membership tracking system and youth development data systems.
• Develop monthly dashboards, data pulls, performance reports, and metrics for leadership and program teams.
• Prepare data and reporting for annual report, funder requirements, compliance needs, and planning.
• Audit data accuracy, completeness, consistency, and timeliness across BGCGSD sites countywide.
• Train managers, staff, and clerks on data systems and provide user guides and SOPs.
• Ensure confidentiality and security of member information and compliance with privacy regulations.

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Excel

Power BI

Tableau

Job description

Boys & Girls Clubs of Greater San Diego is seeking a Membership Systems Manager to lead administration and continuous improvement of membership and youth development data systems across sites. You will enable data-driven funding, compliance, and strategic decision-making while ensuring data quality and usability for leadership and program teams.

The role focuses on system modernization, data governance, and building executive-level insights, with responsibilities spanning data collection,