Membership Coordinator

The Maine Monitor; Augusta (ME); Hybrid; USD 53,000 - 58,000; Full time

Benefits offered by this job

Cell phone stipend

3% employer retirement match

Expense reimbursement

Short-term disability insurance

15 days paid time off in first year; 6

7? personal/sick days

Job summary

The Maine Center for Public Interest Reporting/The Maine Monitor is seeking a Membership Coordinator to grow and sustain our membership program. You’ll work with the Development Director to cultivate donor relationships, plan campaigns, and manage membership systems to expand support for Maine’s nonprofit newsroom.

This exempt role requires occasional in-person work at the Augusta office while allowing remote work within Maine.

Qualifications

• 2+ years in nonprofit fundraising, membership program management, or donor engagement.
• Excellent communication and relationship-building skills.
• Attention to detail in data management and donor communications.

Responsibilities

• Communicate with potential and existing members about giving opportunities.
• Plan and execute member engagement activities (in person and virtual).
• Support recurring donors with management of their gifts.
• Set and drive membership goals with the Development Director.
• Fulfill membership benefits (quarterly zooms, newsletters, merch, recognition).
• Organize annual giving statements and coordinate fundraising appeals.
• Analyze fundraising results and trends; report to leadership.
• Design social media engagement for fundraising with the outreach unit.

Skills

Relationship building

Donor engagement

Data analysis

Campaign execution

Communication

Project management

Team collaboration

Analytical mindset

Storytelling and updates

Tools

Active Campaign

CRM platforms

Job description

Salary: $53,000 – $58,000 (commensurate with experience)

The Maine Center for Public Interest Reporting (MCPIR), which publishes The Maine Monitor, is a nonprofit news organization reporting on issues of public interest in the state of Maine. Founded in 2009, MCPIR has grown in size and impact, employing 19 and publishing daily and weekly newsletters. We have quadrupled our staff and increased our newsletter subscribers by more than 200% over the last four years. In addition to The Maine Monitor, which produces critical investigative and in-depth accountability journalism on issues of statewide importance, since November 2025, we produce Monitor Local, a division of The Maine Monitor focused on providing civic news for rural communities across Maine. The Maine Monitor’s reporting is widely respected for its depth and insights, winning local and national awards.

We are seeking a Membership Coordinator to join our revenue team and help grow and sustain the journalism of The Maine Monitor that informs and connects communities across the state.

NOTE

The membership coordinator position is an exempt position.This position is included within a bargaining unit with terms and conditions of employment governed by a collective bargaining agreement.

About the role

Membership is central to our model. The relationships we build with readers and supporters make our journalism possible. This role sits at the core of that work — translating engagement into long‑term support and ensuring that our membership program is thoughtful, effective and built to grow.

We are looking for someone who, in partnership with and reporting to the Development Director, takes ownership of the member experience — cultivating donor relationships, executing fundraising campaigns, managing membership systems and creating engagement opportunities that keep members connected to our mission.

The ideal candidate is both analytical and execution‑oriented — someone who can work comfortably with data and systems while also thinking creatively about how to engage and retain supporters by building a community around our work. This is a role for someone who values precision, takes pride in strong execution and understands how operational excellence contributes to larger organizational success.

You will be joining a collaborative team committed to the long‑term sustainability of our nonprofit news mission. We value colleagues who are creative, disciplined, detail‑driven, and generous teammates who contribute to a strong team culture.

This is a multi‑faceted role that combines strategy, execution and systems management. Success requires the ability to manage multiple priorities while maintaining a high standard of accuracy and follow‑through.

The position requires periodic in‑person presence at the organization’s office in Augusta, but otherwise can be done remotely in Maine.

Specifically, this role is responsible for

• Communicating with potential members and existing members about opportunities to support The Maine Monitor.
• Conceiving, planning and executing member engagement activities (in person and virtual).
• Supporting members who give on a recurring basis with management of their recurring donations.
• Working with the development director to set and execute membership goals to drive growth.
• Fulfilling membership benefits, including quarterly member zooms, newsletters, merchandise, and yearly public recognition.
• Organizing and sending annual giving statements.
• Designing, coordinating, and executing digital and mail fundraising appeals.
• Conducting detailed analysis of fundraising results and trends.
• Gift entry and preparing and completing appreciation and acknowledgement for membership gifts.
• Conceiving and designing social media engagement around fundraising, working with the outreach unit.

Managing membership systems

• Maintaining members’ records across systems, ensuring accurate and updated information.
• Maintaining and updating requests for support across Maine Monitor platforms and products.
• Tracking giving data and preparing reports for leadership and the board and to fulfill grant requirements.

Other tasks as assigned, including

• Assisting fiscally‑sponsored newsrooms with individual donor fundraising strategies.
• Tracking and cataloguing member feedback and testimonials and examples of impact shared by members.

Qualifications we’re looking for

• 2+ years experience in nonprofit fundraising, membership program management, marketing or other client‑facing roles. Demonstrated involvement in campaign execution or donor engagement work preferred.
• Exceptional relationship‑building skills and a demonstrated ability to connect with people and communicate effectively about an organization and its mission.
• Excellent attention to detail, with a demonstrated track record of accuracy in data management, record‑keeping, and donor or client communications.
• Proficiency with CRM platforms preferred, including experience maintaining data, executing campaigns; experience with Active Campaign or similar email tools.
• Strong analytical skills, including the ability to interpret data and translate insights into practical campaign emails or engagement improvements.
• Excellent written and verbal communication skills, including experience drafting donor or client‑facing communications such as emails, appeals or updates.
• Demonstrated proficiency in conceiving community engagement activities and programs.
• Demonstrated ability to manage multiple projects and deadlines independently, with strong organization, follow‑through and attention to detail.
• Ability to take ownership of projects from planning through execution, including managing details, solving problems and ensuring timely completion.
• Openness to learning and experimenting with various tools to improve efficiency and outcomes.
• A collaborative, team‑oriented approach and a genuine commitment to the Maine Center for Public Interest Reporting’s mission of nonpartisan, community‑centered journalism.
• $53,000 – $58,000 (commensurate with experience)
• Cell phone stipend (nontaxable)
• Retirement savings plan with a 3% employer match (nontaxable)
• Expense reimbursement, according to published policy (nontaxable)
• Short‑term disability insurance (taxable benefit paid by employer)
• 15 days of paid time off in the first year of work; 20 days starting with the second year of employment
• 6 personal/sick days

NOTE

Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check which includes criminal history.

The Maine Center for Public Interest Reporting/The Maine Monitor is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, religion, national origin, age, marital or parental status, disability, citizenship, sexual orientation, genetic information or any other characteristic protected by law. We prohibit and will not tolerate any such discrimination or harassment.

The Maine Center for Public Interest Reporting and The Maine Monitor serve all of Maine and the diverse communities across Maine. We are committed to fostering a diverse and inclusive board and staff that reflects the society on which we report. We are committed to fostering a workplace in which our employees can grow, express themselves and contribute to the mission and future of our organization.