Customer Consultant

Workout Anytime; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Plus, additional perks!

Job summary

Workout Anytime is seeking a Front Desk/Receptionist to greet members and guests, handle check-ins, register guests, and promote memberships at a 24/7 fitness facility. The role involves friendly customer service, answering phones, processing sales, and maintaining the front desk area.

Based in the United States, this on-site position emphasizes a professional, welcoming atmosphere and opportunities for advancement within a growing national gym brand.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with both staff and members.
• Ability to multi-task.

Responsibilities

• Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
• Personally checks each member into the gym using the proper check-in procedures.
• Register all guests into the gym using proper registration procedures.
• Provides new guests with a tour of the gym and helps answer questions about current membership options.
• Assists guests with purchasing a new membership.
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques.
• Processes retail and concession sales.
• Cleans and maintains the front desk area.

Skills

Excellent customer service

Effective communication

Multi-tasking

Job description

Job Description

Job Description

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off

Position Overview

The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location.

We Offer

• Competitive pay
• Training programs
• Employee discounts and perks
• Promotion opportunities
• Fitness-minded workplace culture
• Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
• Plus, additional perks!

Responsibilities

• Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
• Personally checks each member into the gym using the proper check-in procedures
• Register all guests into the gym using proper registration procedures
• Provides new guests with a tour of the gym and helps answer questions about current membership options
• Assists guests with purchasing a new membership
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques
• Processes retail and concession sales
• Cleans and maintains the front desk area

Requirements

• Excellent customer service skills
• Ability to communicate effectively with both staff and members
• Ability to multi-task

About Workout Anytime

Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 190+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly, convenient, life-changing journey with passion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

• Attitude
• Care
• Excellence

Strategic Drivers

• Think Big
• Keep It Simple
• Do It With Integrity