Membership Consultant

Orangetheory - Franchise #0248; Burke (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

A leading fitness franchise is seeking a Membership Consultant/Front Desk Sales Associate to assist in running studio operations. This role requires a passion for fitness, strong customer service, and sales skills. Responsibilities include managing customer inquiries, leading studio previews, and maintaining records in sales systems. Ideal candidates should be health-minded, able to work flexible hours, and thrive in a fast-paced environment. Opportunities for training and career growth are provided.

Qualifications

• Strong customer service skills and basic sales experience required.
• Experience in a sales quota bearing structure highly preferred.
• Health and fitness minded people strongly preferred.

Responsibilities

• Assist in running all front desk operations of the fitness studio.
• Meet and exceed key performance sales indicators.
• Maintain accurate records using established sales systems.
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly positive entrance into the OTF studio.

Skills

Customer service skills

Sales experience

Communication skills

Tools

Microsoft Office

Basic computer software

Job description

At Orangetheory Fitness, we share more than just a workout, we share an experience. Our team of rock-stars get the privilege of introducing people who are looking to better themselves to a scientifically proven workout program that delivers the results they want.

Are you looking for that workplace where you can feel your best and participate in an environment that challenges you - both personally and professionally? Do you also want to help others feel their best and be a part of changing their lives?

Job Description

Membership Consultant / Front Desk Sales Associate assists in running all “front of the house” fitness studio operations. Our ideal candidates hold passion for fitness, strong customer service skills, and have basic sales experience. The Membership Consultant is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail sales, and maximizing workout traffic. Must be available for regularly scheduled shifts, but unconventional hours—early and/or late and weekends.

Essential Duties & Responsibilities

• Maintain accurate records using established OTF sales systems
• Conduct telephone inquiries / follow up calls / customer care calls
• Lead OTF studio previews with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly positive entrance into the OTF studio
• Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• Able to multi-task and excel in a busy environment
• Functional computer skills required – Microsoft Office basic programs (Word, Excel), Internet, basic computer program software use
• Health & fitness minded people strongly preferred
• Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it’s an attitude)
• Flexible to work day, evening, and/or weekend hours as needed
• Additionally, we provide training and the opportunity for career growth