Membership Concierge & Shopper

Sam's Club; Vernon Hills (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club is seeking a customer-focused associate to promote membership value, process memberships and purchases, and assist Members with locating items and resolving issues. You will help ensure accurate orders, maintain safety standards, and contribute to a positive shopping experience.

The role offers competitive pay with benefits, including health, retirement plans, PTO, and additional rewards. Attendance at sales events and collaboration with teammates are key parts of the job.

Qualifications

• Experience in retail or membership-based environments preferred.
• Ability to handle cash transactions and operate POS systems.
• Strong customer service and communication skills.

Responsibilities

• Assist members by explaining benefits and services.
• Process memberships, upgrades, and credit accounts.
• Ensure accuracy of orders and invoices during pickup or delivery.

Skills

Customer service

Sales

Cash handling

Teamwork

Tools

POS system

Job description

Sam's Club is seeking a customer-focused associate to promote membership value, process memberships and purchases, and assist Members with locating items and resolving issues. You will help ensure accurate orders, maintain safety standards, and contribute to a positive shopping experience.

The role offers competitive pay with benefits, including health, retirement plans, PTO, and additional rewards. Attendance at sales events and collaboration with teammates are key parts of the job.