Membership Concierge & Guest Experience Lead

Blo Blow Dry Bar; Pearland, Northern (TX, KY); Hybrid; USD 18,000 - 19,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

Blo Blow Dry Bar is hiring a Guest Experience Coordinator in Pearland, TX. The role supports a fast-paced salon team, delivers exceptional guest service, and uses booking software to manage appointments.

You will engage with Members, promote memberships and services, and help maintain inventory and the salon environment. Ideal candidates are new or aspiring hairstylists seeking hands-on experience in a professional salon, with opportunities to advance and participate in ongoing training and

Qualifications

• Availability to work Saturdays and Sundays.
• Passion for beauty and creating great guest experiences.
• Strong organizational and communication skills.
• Experience in beauty or salon environment is a plus.

Responsibilities

• Deliver an exceptional customer service experience for all Guests.
• Manage appointments, confirmations, and check-in/check-out using booking software.
• Contact members and clients to encourage rebooking and maintain relationships.
• Support the team of stylists and makeup artists to keep the bar running smoothly.
• Monitor and assist with inventory to ensure products are stocked and organized.
• Promote memberships, products, and service upgrades to grow the business.
• Maintain a clean, safe, and welcoming workspace.
• Participate in regular training and development opportunities.

Skills

Customer service

Social media management

Organization

Communication

Education

Cosmetology training or degree

Tools

Booking software

Job description

Blo Blow Dry Bar is hiring a Guest Experience Coordinator in Pearland, TX. The role supports a fast-paced salon team, delivers exceptional guest service, and uses booking software to manage appointments.

You will engage with Members, promote memberships and services, and help maintain inventory and the salon environment. Ideal candidates are new or aspiring hairstylists seeking hands-on experience in a professional salon, with opportunities to advance and participate in ongoing training and