Membership & Communications Manager

Association Acumen; Menomonee Falls (WI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance (80% employer paid)

401(k) with employer match

Profit sharing

Paid vacation and 8 holidays + your生日

Job summary

Association Acumen seeks an experienced Membership & Communications Manager to craft high-quality email and communications materials, and to create innovative strategies for recruiting and retaining members across two large international organizations.

The role includes managing membership surveys, renewals, chapters, conferences, webinars, and online education efforts, with a focus on data-driven improvements and excellent member relations. Some travel may be required.

Qualifications

• Bachelor’s Degree with three years of experience in a communications/marketing environment.
• Proactive and ambitious with strong communication skills, both written and spoken.
• Able to learn and contribute to ongoing systems development and improvements.
• Excellent organizational and multitasking abilities.
• Flexible and adaptable to evolving environments and priorities.

Responsibilities

• Produce high-quality email and other communications materials, including content generation and editing.
• Manage membership retention strategies and renewal communications; coordinate registration and inquiries.

Skills

Communication

Organizational skills

Self-starter

Adaptability

Proactive

Creative thinking

Education

Bachelor’s Degree in communications/marketing

Job description

Due to client growth and new client acquisition, we're looking for an experienced Membership & Communications Manager to produce high-quality email and other communications materials and create innovative membership recruitment and retention strategies for two large dynamic international organizations. Fantastic opportunity for an association professional looking for a progressive environment with great benefits, an extremely talented team, flexibility, amazing culture and collaborative atmosphere! A great chance to show off your creative communications skills! No out of state resumes please.

Essential Job Functions

• Marketing and Communications: Produce high-quality email and other communications materials, including content generation, graphics, and editing of collected copy from members; serve as staff liaison to the Communications Committees, guiding initiatives and executing plans; manage client e-newsletters and editorial timelines; manage podcast production and promotion; track campaign results to identify trends; manage website and social media.
• Membership: Create innovative membership retention strategies, including handling membership surveys and renewal communications/campaigns; manage new member initiatives; maintain the annual timeline; track overall membership data; serve as staff liaison to Membership Committee; serve as main point of contact for registration, member communications, and inquiries; manage chapters.
• Conferences and Education: Promote conferences and online educational sessions through email; manage online educational course, website, social media; assist with the abstract process, serving as main point of contact for customer service; provide online registration set up and management; handle vendor communications. Plan, administer, and promote twice-monthly webinars; coordinate speakers and host online sessions.
• Web presence management: Monitor client websites for dated information and inaccuracy. Make updates as appropriate. Run analytical reports, track trends, make suggestions for improvement.
• Database management: Maintain hygienic databases, enter new contacts, monitor processes, run reports and contribute to improvements.
• Any other duties or projects as requested. Some travel, including possibly international travel, required. Must be able to lift up to 50 pounds.

Skills / Requirements

Must:

• Have Bachelor’s Degree with three years of experience in a communications/marketing environment
• Be proactive & ambitious, nimble & tenacious, creatively gutsy, take pride in excellence and be open to continuous evolution, both personally and professionally
• Have the ability to enthusiastically learn to build upon established best practices and pitch in at any level
• Be able to learn to contribute to ongoing systems development and suggest improvements for efficiency
• Have demonstrated work ethic, great communication skills (both written and spoken)
• Enjoy being thoroughly organized
• Be a self-starter, adaptable to ever-changing environments and situations

Competitive Compensation:

Association Acumen offers a great comprehensive benefits

package, including health insurance (80% employer paid), 401(k) with an employer match and

profit sharing.

Commitment to Work/Life Balance:

Recharge your batteries. Association Acumen offers paid

vacation, 8 paid holidays plus your birthday off, flexible work schedules, remote working

availability two days a week after completion of three month probationary period, personal time off

(5 days annually) and earned time off for business travel. This adds up to over 30 paid days off

per year! We also provide maternity leave coverage with 3 weeks at 100% pay plus the ability to

use vacation and personal time.

Commitment to Education and Career Development:

We believe strongly in life-long education

and support professional development for our employees.

Association Acumen is an equal opportunity employer. We celebrate diversity and are committed

to creating an inclusive environment for all employees.