Member Title Specialist - Service & Transfers

Interactive CAD Services, Inc.; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

American Airlines Credit Union is seeking a Member Service Rep-AACU Title Servicing to handle member calls and title processing duties in Fort Worth, TX. The role requires accuracy and confidentiality in lien releases, ownership transfers, and state filings.

Ideal candidates have high school completion, customer service experience, and proficiency with Microsoft Office; Spanish skills are a plus, with flexibility for varying schedules and occasional weekend coverage.

Qualifications

• High school diploma or GED required.
• Banking or Credit Union experience preferred.
• Customer service experience required.

Responsibilities

• Answer department calls from members.
• Process title-related duties and document tracking.
• Review and maintain title files and reports.
• Assist members with title processing, transfers, filings and lien recordings.
• Communicate with field staff via phone, email, and fax.
• Ensure compliance with laws and regulations including Bank Secrecy Act.

Skills

Microsoft Office

Data entry

Customer service

Communication

Spanish (plus)

Time management

Team collaboration

Attention to detail

Independent work

Education

High school diploma or GED

Job description

American Airlines Credit Union is seeking a Member Service Rep-AACU Title Servicing to handle member calls and title processing duties in Fort Worth, TX. The role requires accuracy and confidentiality in lien releases, ownership transfers, and state filings.

Ideal candidates have high school completion, customer service experience, and proficiency with Microsoft Office; Spanish skills are a plus, with flexibility for varying schedules and occasional weekend coverage.