Member Services Rep -AACU Mortgage Processing-11055

Interactive CAD Services, Inc.; Fort Worth (TX); On-site; USD 36,000 - 48,000; Part time

Job summary

American Airlines Credit Union seeks a Member Services Rep-AACU Mortgage Processing to handle mortgage applications and closing activities. This is a 3-month W2 contract, 100% on-site in Fort Worth, TX, with duties spanning pre-closing, analysis, and funding using Prime Alliance and related tools.

The role requires a high school diploma or GED, plus banking or mortgage experience is preferred. Strong office skills and compliance awareness are essential, including BSA familiarity.

Qualifications

• High school diploma or GED required.
• Banking or Credit Union experience preferred.
• Mortgage lending knowledge a plus (FNMA/NCUA/AAFCU).
• Residential mortgage closing and funding familiarity is desirable.
• Proficient PC software knowledge: DU, Prime Alliance, Episys.

Responsibilities

• Process mortgage applications for purchase or refinance.
• Prepare pre-closing requirements and credit analysis.
• Ensure accurate closing and funding across states and territories.
• Assist as backup for initial member contact and applications.
• Represent Mortgage Department at events and projects.
• Adhere to compliance including Bank Secrecy Act requirements.

Skills

Microsoft Office

Communication skills

Telephone manners

Multitasking

Spanish (nice to have)

Education

High school diploma or GED

Tools

Desktop Underwriting

Prime Alliance

Episys

Job description

Job Title: Member Services Rep-AACU Mortgage Processing

Job Type: W2 Contract- No Benefits

Job Duration: 3 months

Job Location: Fort Worth, TX 100% on-site

Job Purpose

Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union.

Principal Duties and Responsibilities

• Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
• Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
• Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
• Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
• Meet deadlines and assists with production goals
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications

• High school diploma or GED

Preferred Qualifications

• Previous banking or Credit Union experience
• Previous mortgage lending experience
• Previous knowledge of FNMA, NCUA and AAFCU Mortgage Lending Guidelines
• Previous Residential Mortgage Closing and Funding experience
• Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys

Knowledge, Skills & Abilities

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team
• Skilled in above average interpersonal and communication skills and professional telephone manners
• Ability to effectively communicate with all levels both verbally and written
• Ability to speak, read, and write Spanish is a plus
• Ability to work well under deadlines and high volume pressure
• Ability to work in a diverse work environment
• Ability to quickly learn and adapt well to change
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks