Member Services Rep

Planet Fitness-United Fitness Partners; Latrobe (Westmoreland County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card

Growth opportunities

Job summary

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Latrobe, PA. You will greet members, maintain a clean facility, enroll new members, and promote fitness programs in a welcoming environment.

The role emphasizes high energy, positive interaction, and commitment to helping members achieve their fitness goals. Shifts vary, including weekends and holidays, with opportunities to grow within the gym.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Responsibilities

• You will ensure our club is super clean and welcoming for members.
• Assist with member enrollment and check-ins at the welcome desk and tours.
• Introduce members to Black Card amenities and encourage participation in fitness classes.
• Provide a high-energy, positive experience and support members toward their fitness goals.
• Shift hours vary and may include weekends and holidays.

Job description

Job Details: Job Location: Latrobe, PA 15650, THE PLANET FITNESS MISSION

Organization Overview

Title: Member Services Representative

Reports To: Club Manager

FLSA Classification: Non-Exempt

The Opportunity

Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!

What You’ll Be Doing

As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.

• You will ensure our club is super clean because our members value this and we’re known for that too.
• Finding new and current members to join the fitness trainer in fitness classes.
• You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
• You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
• Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
• Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.

Benefits

• United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

Qualifications: What You’ll Bring to the Table

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Physical Demands

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.