Member Success & Sales Pro - Free Gym Membership

24 Hour Fitness USA, LLC; Richardson (TX); On-site; USD 26,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

Dental coverage

401k with match

Free gym membership

Product discounts

Personal training discounts

Employee Resource Groups

Job summary

24 Hour Fitness USA, LLC in Richardson, TX is seeking a welcoming Member Concierge who will guide new members through the start of their fitness journey. You will listen to goals, recommend personalized solutions, and help create a positive, motivating member experience.

You will build genuine relationships, assist with onboarding, and ensure a clean, safe gym environment while delivering an outstanding sales and service experience that inspires members to take the next steps in pursuing their

Qualifications

• Experience in retail or fitness sales (1+ year).
• CPR and AED certification within 60 days.
• Availability for full-time including weekends/holidays.
• Commitment to deliver excellent member experiences.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and connecting them with resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience.
• Supporting an onboarding experience that helps members get connected to our fitness offerings; first face they see on arrival.

Skills

Customer service

Active listening

Interpersonal skills

Sales experience

Job description

24 Hour Fitness USA, LLC in Richardson, TX is seeking a welcoming Member Concierge who will guide new members through the start of their fitness journey. You will listen to goals, recommend personalized solutions, and help create a positive, motivating member experience.

You will build genuine relationships, assist with onboarding, and ensure a clean, safe gym environment while delivering an outstanding sales and service experience that inspires members to take the next steps in pursuing their