Member Success Associate — 24/7 Gym, Flexible Scheduling

Workout Anytime - Burns; Franklin (TN); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Employee discounts

Free food & snacks

Free uniforms

Free Workout Anytime membership

Performance incentives and sales bonuses

Supportive team culture

Job summary

A leading fitness franchise in Franklin, TN is seeking a Customer Service Associate to deliver excellent service and support daily operations. This role involves engaging with members, answering inquiries, and creating a positive environment. Candidates should be friendly, reliable, and possess strong communication skills. The position offers flexible scheduling and opportunities for advancement into leadership roles. If you're passionate about fitness and helping others, apply today to join a supportive team dedicated to excellence.

Qualifications

• Previous experience in hospitality, retail, or fitness preferred.
• Availability to work a flexible schedule including evenings, weekends, and some holidays.

Responsibilities

• Greet members and guests warmly.
• Check in members and assist with membership questions.
• Engage with guests to explain membership options.
• Schedule new members for initial Success Sessions.
• Provide information about club services and promotions.

Skills

Strong communication and customer service skills

Positive, energetic ATTITUDE

Comfortable working with computers

Reliable, punctual, and organized

Job description

A leading fitness franchise in Franklin, TN is seeking a Customer Service Associate to deliver excellent service and support daily operations. This role involves engaging with members, answering inquiries, and creating a positive environment. Candidates should be friendly, reliable, and possess strong communication skills. The position offers flexible scheduling and opportunities for advancement into leadership roles. If you're passionate about fitness and helping others, apply today to join a supportive team dedicated to excellence.