Member Specialist II Floater

Greenville Federal Credit Union, Inc.; Greenville (SC); Presencial; USD 42.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Holiday pay

On-demand pay

Medical and dental plans

401(k) with generous match

Friendly work environment

Descripción de la vacante

Greenville Federal Credit Union is seeking a Member Specialist II Floater to deliver exceptional member service across our branches. You will open new accounts, process transactions, loan applications, and support cross-sales while guiding members through financial solutions.

This role requires strong communication, a year of related sales experience, and familiarity with lending basics. It offers growth in a collaborative community-focused environment in Greenville, SC.

Formación

• Requires strong communication skills and the ability to convey information clearly and professionally.
• Minimum of one year of related sales experience and a foundational understanding of lending practices and loan policies.
• Proficiency with MS Word, Excel, and Outlook for daily tasks.

Responsabilidades

• Greet members, open new accounts, and facilitate transactions including ACH stop payments and wire transfers.
• Take loan applications and process payments; ensure closings are accurate and timely.
• Cross-sell products and services and educate members on financial solutions tailored to their needs.
• Conduct vehicle evaluations and manage the DocuSign process.

Conocimientos

Communication

Sales experience

Educación

High school diploma or GED

Herramientas

MS Word

Excel

Outlook

Descripción del empleo

Job Opening: Member Specialist II Floater

Join Greenville Federal Credit Union as a Member Specialist Floater, where you'll be the vital link between our members and their financial success. This dynamic role invites you to engage with a diverse community, providing tailored solutions that empower individuals to achieve their financial goals. You can enjoy a rewarding career while making a tangible difference in the lives of our members. As a Member Specialist, you will foster relationships, gain valuable industry knowledge, and be part of a supportive team committed to excellence.

The excitement lies in the opportunity to grow professionally in a welcoming environment that values innovation and community. Embrace this chance to enhance your career while making a positive impact in Greenville!

DAY TO DAY AS A MEMBER SPECIALIST

As a Member Specialist at Greenville Federal Credit Union, you'll play a pivotal role in delivering exceptional member service. This position is universal and focuses on addressing all member requests with courtesy and efficiency, ensuring a seamless experience from start to finish. You will greet members, open new accounts, and facilitate transactions, including ACH stop pays and wire transfers. Additionally, you'll take loan applications, process payments, and ensure that closings are accurately completed and timely.

With an emphasis on cross-selling products and services, you'll be instrumental in educating our members about financial solutions tailored to their needs. Your responsibilities will also include conducting vehicle evaluations and managing the DocuSign process, making this a diverse and engaging role perfect for those passionate about fostering financial growth and community connections.

WHAT WE'RE LOOKING FOR IN A MEMBER SPECIALIST

To excel as a Member Specialist Floater at Greenville Federal Credit Union, you will need a combination of education and experience. A minimum of a high school diploma or GED required, along with at least one year of related sales experience and a foundational understanding of lending practices, credit reports, and loan policies. Strong communication skills are crucial, as you'll need to convey information clearly, concisely, and professionally to our members. Proficiency in MS Word, Excel, and Outlook is required to manage daily tasks effectively. Additionally, candidates must be eligible and able to register with the National Mortgage Licensing System and Registry, ensuring compliance with industry standards. A commitment to providing outstanding service and a proactive approach to identifying members' financial needs will set you apart in this role.

Note: Must be flexible to support staffing needs at all branch locations.

Overall, the right candidate will embody a passion for helping others and a keen ability to navigate the complexities of member relations and financial products.

A LITTLE ABOUT US

Greenville Federal Credit Union offers a competitive benefits package, including generous PTO, holiday pay, on-demand pay, affordable medical and dental plans, a wide array of ancillary insurance products, a competitive 401-k plan with a generous match, and a friendly work environment that emphasizes service excellence.

Greenville Federal Credit Union is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal, state, or local law.