Member Specialist II: Banking & Lending Pro

Noble Federal Credit Union

Fresno (CA)

On-site

USD 48,000 - 60,000

Full time

14 days+

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Job summary

Noble Credit Union in Fresno, CA is seeking a Member Specialist II to provide dual function support across teller and platform, processing transactions while opening accounts and assisting members with needs. You will flex between functions based on traffic and branch priorities, delivering consultative conversations and appropriate solutions.

The role emphasizes relationship building, product recommendations, and adherence to regulatory and safety requirements.

Qualifications

High school diploma or GED required or equivalent.
Two-year college degree preferred.
Minimum three years’ experience handling monetary transactions or equivalent.
Experience coaching or training others preferred.
Spanish speaking preferred.

Responsibilities

Build and maintain trusted member relationships through consultative conversations and timely follow-up.
Identify opportunities to deepen relationships by recommending products, services, and lending solutions.
Resolve account discrepancies, service issues, and escalated member concerns within authority.
Open new membership and deposit accounts and manage consumer lending from application to funding.
Train and support other Members Specialists and provide guidance as needed.
Assist branch leadership with audits, cash handling, and operational reviews.