Member Services & Welcome Desk Specialist

Planet Fitness-United Fitness Partners; Waveland (MS); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Waveland, MS. You will welcome members, assist with enrollments, tours, and check-ins at the front desk, while keeping the club clean and inviting.

Ideal candidates are 18+, passionate about helping others, reliable, and able to work flexible hours including weekends. Join a team that emphasizes a judgment-free, energetic atmosphere and member-focused service.

Qualifications

• Must be at least 18 years old.
• Passion for helping others and delivering friendly service.
• Ability to stand, walk, and lift up to 50 lbs as needed.
• Punctual, reliable, and able to work flexible hours including weekends.

Responsibilities

• Keep the club clean and welcoming for members.
• Greet and assist members, enroll new members, and explain benefits such as PF Black Card.
• Assist with tours and member check-ins at the welcome desk.
• Lead by example, stay energetic, and help foster a positive member experience.
• Schedule may include varied shifts, weekends, and holidays.
• Promote growth opportunities within the club and maintain a positive, energetic environment.

Skills

Customer service

Dependability

People skills

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is seeking a Member Services Representative in Waveland, MS. You will welcome members, assist with enrollments, tours, and check-ins at the front desk, while keeping the club clean and inviting.

Ideal candidates are 18+, passionate about helping others, reliable, and able to work flexible hours including weekends. Join a team that emphasizes a judgment-free, energetic atmosphere and member-focused service.