Member Experience Specialist

Planet Fitness-United Fitness Partners; Pascagoula (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness in Pascagoula, MS is seeking a high-energy Member Services Representative to deliver a welcoming, member-first experience. You will greet, check in members, enroll new members, and help them pursue healthy lifestyle goals in a judgment-free environment.

Join a dynamic team at a gym known for cleanliness and friendly service, with a flexible schedule including weekends and holidays. PF Black Card benefits are available to eligible members and staff.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Responsibilities

• Provide members with an unprecedented, high-energy, positive experience.
• Encourage members to achieve their fitness goals and feel like family.
• Deliver +1% customer service and engage members to succeed on their fitness journey.
• Keep the club super clean and welcoming for all.
• Assist with welcome desk check-ins and member enrollment.
• Be a leader, be passionate, and invite members to join the fun.
• Schedule may vary, including weekends and holidays.
• Promote PF Black Card amenities to members.
• Support the team with tours and other club duties.

Skills

Passion for helping others

On-time dependability

Customer service mindset

Communication

Education

High School diploma or GED

Job description

Planet Fitness in Pascagoula, MS is seeking a high-energy Member Services Representative to deliver a welcoming, member-first experience. You will greet, check in members, enroll new members, and help them pursue healthy lifestyle goals in a judgment-free environment.

Join a dynamic team at a gym known for cleanliness and friendly service, with a flexible schedule including weekends and holidays. PF Black Card benefits are available to eligible members and staff.