Member Experience Specialist

Planet Fitness-United Fitness Partners; Ocean Springs (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness is seeking a high-energy Member Services Representative in Ocean Springs, MS. You will greet and assist members, enroll new members, and showcase PF Black Card benefits in a clean, judgment-free gym environment.

Jacksonville-based team culture emphasizes fun, leadership development, and community involvement, with varied hours including weekends and holidays. Applicants should be 18+, reliable, and passionate about helping others achieve fitness goals.

Qualifications

• Minimum 18 years of age.
• Passion for helping others and delivering great service.
• Able to stand, walk, and perform light lifting (up to 50 lbs).

Responsibilities

• Create a welcoming, energetic member experience at the welcome desk.
• Support member enrollment and tours as needed.
• Promote PF Black Card amenities to members.
• Keep the club clean and well-maintained for members.
• Assist with check-ins and departures, greetings, and farewells.
• Support the team with varied shifts including weekends and holidays.

Skills

Customer service

Positive attitude

Dependability

Time management

People skills

Education

HS Diploma or GED

Job description

Planet Fitness is seeking a high-energy Member Services Representative in Ocean Springs, MS. You will greet and assist members, enroll new members, and showcase PF Black Card benefits in a clean, judgment-free gym environment.

Jacksonville-based team culture emphasizes fun, leadership development, and community involvement, with varied hours including weekends and holidays. Applicants should be 18+, reliable, and passionate about helping others achieve fitness goals.