Member Services Lead - Welcome & Enrollment

Paycom; New Orleans (LA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness in New Orleans, LA is seeking a Member Services Representative to deliver a welcoming and energetic member experience. You will help members reach fitness goals, enroll new members, and maintain a clean, judgment-free club environment.

The role emphasizes proactive service, team collaboration, and flexibility with hours, including weekends and holidays, in a busy fitness setting.

Qualifications

• Birthdate confirms you are at least 18 years old.
• Passion for helping others.
• Ability to stand, walk, bend, and lift up to 50 lbs.
• High School diploma or GED equivalent.

Responsibilities

• Provide high-energy, positive service to members.
• Maintain a clean, welcoming club environment.
• Assist with member enrollment and tours at the welcome desk.
• Introduce members to Black Card amenities and benefits.
• Support the club team with daily responsibilities and member interactions.

Skills

Passion for helping others

Dependable

Customer service

Education

High School diploma or GED

Job description

Planet Fitness in New Orleans, LA is seeking a Member Services Representative to deliver a welcoming and energetic member experience. You will help members reach fitness goals, enroll new members, and maintain a clean, judgment-free club environment.

The role emphasizes proactive service, team collaboration, and flexibility with hours, including weekends and holidays, in a busy fitness setting.