Member Services Teller - Trusted Financial Guide

Desert Financial Credit Union; Buckeye (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Desert Financial Credit Union is seeking a friendly Teller to deliver accurate transactions and exceptional member service at our Buckeye branch. You will handle deposits, withdrawals, and account servicing, while upholding security, compliance, and a positive member experience.

The ideal candidate has at least one year of sales and service experience, strong communication, and comfort with technology and CRM tools. Notary certification within 30 days is preferred.

Qualifications

• Requires High School Diploma or GED.
• 1+ year of experience in Sales and Service.
• Notary—State Certification within 30 days is preferred.
• Experience with cash handling is preferred.
• Accurate, detail-oriented with strong accuracy in processing transactions.

Responsibilities

• Welcome members, manage lobby traffic, and schedule appointments with courtesy and professionalism.
• Process deposits, withdrawals, check payments, and account servicing with accuracy and compliance.
• Identify member needs through consultative conversations and submit referrals.
• Promote self-service options and use CRM/digital tools to complete transactions.
• Participate in coaching, feedback, and cross-training to support branch goals.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Adaptability

CRM systems

Education

High School Diploma or GED

Tools

CRM systems

Digital tools

Job description

Desert Financial Credit Union is seeking a friendly Teller to deliver accurate transactions and exceptional member service at our Buckeye branch. You will handle deposits, withdrawals, and account servicing, while upholding security, compliance, and a positive member experience.

The ideal candidate has at least one year of sales and service experience, strong communication, and comfort with technology and CRM tools. Notary certification within 30 days is preferred.