Member Services Teller II — Financial Solutions

Paycom - ATS; Camp Springs (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Andrews Federal Credit Union at Branch 21 Andrews AFB, MD, seeks a full-time Teller to deliver accurate financial services. You will explain products, meet member needs, and support daily branch operations.

The role requires strong communication, two years in financial services, and adherence to policies and BSA regulations, with opportunities to refer clients for specialized services.

Qualifications

• High school diploma or GED required.
• 2 years in a sales/service role within financial services or retail.
• Excellent interpersonal, verbal and written communication skills.
• Knowledge of financial markets and Credit Union products.

Responsibilities

• Perform teller duties accurately and efficiently.
• Explain Credit Union products and services to members and assist in meeting needs.
• Identify cross-sell opportunities and engage members with active listening.
• Respond to member requests or direct to the proper department for assistance.
• Refer members to departments for specialized needs (e.g., Mortgage).
• Adhere to branch policies and BSA regulations.

Skills

Interpersonal communication

Sales and cross-selling

Customer service

Financial services knowledge

Education

High school diploma or GED

Job description

Andrews Federal Credit Union at Branch 21 Andrews AFB, MD, seeks a full-time Teller to deliver accurate financial services. You will explain products, meet member needs, and support daily branch operations.

The role requires strong communication, two years in financial services, and adherence to policies and BSA regulations, with opportunities to refer clients for specialized services.