Member Services Teller – Growth & Impact

Members 1st Partnership; Shippensburg (Cumberland County); On-site; USD 20,000 - 29,000; Full time

Job summary

Members 1st Partnership is seeking a Teller to accurately process member transactions and contribute to high levels of service at the branch. The role emphasizes cash handling, product knowledge, and adherence to banking policies within a fast-paced retail environment.

Candidates typically have 0-1 year of relevant experience for Teller I or more for higher levels, with a high school diploma and strong communication skills. On-site hours may include evenings and weekends to cover demand.

Qualifications

• 0-1 year of progressive retail financial or customer service experience
• Minimum of 3 years of retail banking or credit union experience including cash handling, customer service experience, and an understanding of financial services regulatory policies and compliance
• Minimum of 2 years of financial experience identifying and promoting products and services to meet member/customer needs

Responsibilities

• Process member transactions accurately and efficiently to ensure satisfaction and accurate records
• Educate members on Credit Union products and services and promote department offerings
• Balance cash and perform end-of-day procedures; support general branch operations and service delivery

Skills

Customer service

Cash handling

Retail banking

Communication

Education

High school diploma

Tools

PC software

Job description

Members 1st Partnership is seeking a Teller to accurately process member transactions and contribute to high levels of service at the branch. The role emphasizes cash handling, product knowledge, and adherence to banking policies within a fast-paced retail environment.

Candidates typically have 0-1 year of relevant experience for Teller I or more for higher levels, with a high school diploma and strong communication skills. On-site hours may include evenings and weekends to cover demand.