Member Services Teller — Cash & Mobile Banking

Coastal Community FCU; Houston (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Coastal Community FCU in Houston is seeking a friendly Credit Union Teller to process member transactions, promote services, and provide accurate cash handling with integrity.

You will support member engagement by greeting members, completing transactions, and referring to member service representatives when appropriate. This role may involve educating on mobile banking options and requires a Saturday schedule.

Qualifications

• 6+ months of customer/member interaction experience or training.
• Experience handling multiple transactions with accuracy.
• Ability to educate members on mobile banking options and services.
• Demonstrates integrity and professionalism in interactions.
• Ability to prioritize and follow policies in a fast-paced environment.

Responsibilities

• Process member transactions and support teller duties efficiently.
• Assist members with service introductions to representatives.
• Complete operations with risk controls and policy compliance.
• Perform routine transactional and customer support tasks.
• Escalate questions to more senior roles when needed.
• Interact with members to meet financial needs and build relationships.

Skills

Customer service

Cash handling

Fraud awareness

Relationship building

Policy adherence

Education

High school diploma or equivalent

Tools

Banking systems

Job description

Coastal Community FCU in Houston is seeking a friendly Credit Union Teller to process member transactions, promote services, and provide accurate cash handling with integrity.

You will support member engagement by greeting members, completing transactions, and referring to member service representatives when appropriate. This role may involve educating on mobile banking options and requires a Saturday schedule.