Member Services Teller & Advisor

Faybiz; Fayetteville (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

Faybiz in Fayetteville, NC is seeking a friendly teller to handle monetary transactions, assist members, and provide information on Credit Union products and services. The role involves cash handling, loan payments, deposits, withdrawals, and answering inquiries by phone or email as needed.

You will greet members at the front desk on a rotating basis, verify details, balance cash drawers, and ensure confidentiality while delivering accurate account information and timely service in a fast-paced

Qualifications

• Minimum high school diploma required.
• 6 months to 1 year cash handling and customer service experience.
• Strong communication and math skills.

Responsibilities

• Processes all transactions, including loan payments, deposits and withdrawals, in a timely manner.
• Provides money orders and savings bond redemptions.
• Interviews and assists members regarding Credit Union services and eligibility.
• Balances cash drawer and maintains confidentiality of member information.
• Responds to inquiries via telephone and email/chat, delivering accurate information.

Skills

Cash handling

Customer service

Communication

Teamwork

Education

High School Diploma

Tools

Banking software

Job description

Faybiz in Fayetteville, NC is seeking a friendly teller to handle monetary transactions, assist members, and provide information on Credit Union products and services. The role involves cash handling, loan payments, deposits, withdrawals, and answering inquiries by phone or email as needed.

You will greet members at the front desk on a rotating basis, verify details, balance cash drawers, and ensure confidentiality while delivering accurate account information and timely service in a fast-paced