Member Services Teller: Accurate Cash Handling & Service

Paylocity; Alabama; Hybrid; USD 28,000 - 36,000; Full time

Job summary

Family Security Credit Union is seeking a Teller to assist members with transactions and provide high-quality service. You will handle cash deposits and withdrawals, verify endorsements, and maintain accurate records in line with credit union policies.

The role requires operating knowledge of credit union products, adherence to procedures including robbery protocols, and the ability to balance a cash drawer. Prior teller experience and basic PC skills are preferred.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Intermediate PC knowledge with basic Microsoft Office skills.
• One year of cashier or teller experience (experience must be within the past five years).
• Two years of cashier or teller experience (experience must be within the past five years).

Responsibilities

• Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate, and efficient member transactions.
• Receive checks and cash for deposit to accounts, verify amounts, and examine checks for proper endorsement.
• Cash checks and process withdrawals after verification of member balances.
• Process all mail which includes posting payments and deposits; sort and prepare items for branch shipment when applicable.
• Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations, including robbery procedures.
• Promote, explain, and cross-sell all credit union products and services.
• Receive and process loan payments.
• Balance cash drawer, research and resolve discrepancies and report any discrepancies to the Head Teller or Branch Manager.
• Ensure the teller station is properly stocked with supplies to perform daily duties.
• Check night depository and record proper information to process transactions according to credit union procedures.
• Performs other related duties as assigned.

Job description

Family Security Credit Union is seeking a Teller to assist members with transactions and provide high-quality service. You will handle cash deposits and withdrawals, verify endorsements, and maintain accurate records in line with credit union policies.

The role requires operating knowledge of credit union products, adherence to procedures including robbery protocols, and the ability to balance a cash drawer. Prior teller experience and basic PC skills are preferred.