Member Services & Tech Support Specialist

Sam's Club; Dubuque (IA); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and company-paid life insurance

Paid time off including PTO and parental leave

Company discounts and education assistance programs

Job summary

A leading membership warehouse in Dubuque is seeking associates to deliver exceptional member service, maintain the checkout area, assist with purchases, and ensure compliance with safety standards. Candidates will engage with members, resolve concerns, and provide support regarding company products and services. The position offers competitive pay, with hourly wages ranging from $19.00 to $27.00, alongside various health and financial benefits, including 401(k) and education programs.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes products.
• Assists members with purchases and ensures a safe shopping environment.

Job description

A leading membership warehouse in Dubuque is seeking associates to deliver exceptional member service, maintain the checkout area, assist with purchases, and ensure compliance with safety standards. Candidates will engage with members, resolve concerns, and provide support regarding company products and services. The position offers competitive pay, with hourly wages ranging from $19.00 to $27.00, alongside various health and financial benefits, including 401(k) and education programs.