Member Services & Tech Guidance Specialist

Sam's West, Inc.; Papillion (NE); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits: medical, vision, andd

401(k) and stock purchase program

Paid time off including PTO, parental/

Live Better U education program

Job summary

Sam's West, Inc. is hiring at Sam's Club in Papillion, NE for a Team Member position. The role focuses on assisting members, processing purchases, and maintaining a safe, clean shopping environment.

Responsibilities include resolving member concerns, promoting products and services, and supporting self-service technology. The position offers comprehensive benefits and opportunities for training and growth within the club.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Maintains a safe shopping environment.
• Reviews member receipts.
• Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures.

Job description

Sam's West, Inc. is hiring at Sam's Club in Papillion, NE for a Team Member position. The role focuses on assisting members, processing purchases, and maintaining a safe, clean shopping environment.

Responsibilities include resolving member concerns, promoting products and services, and supporting self-service technology. The position offers comprehensive benefits and opportunities for training and growth within the club.