Member Services Team Lead — Front-End & Member Growth

Walmart; Southaven (MS); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

PTO & leave policy

Tuition assistance

Employee discounts

Job summary

Walmart is hiring in Southaven, MS. The role supports supervision of associates, drives member service, processes memberships, and helps with returns and merchandising. You will help recruit and train staff, communicate company policies, and participate in events promoting Sams Club products and services.

The position emphasizes integrity, teamwork, and a strong customer focus, with benefits beyond pay and opportunities for growth.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates in assigned area and coordinate tasks.
• Provide member service, help with purchases, and process memberships and credit accounts.
• Handle claims, returns, and merchandise organization; ensure club cleanliness and safety.
• Support recruiting, scheduling, coaching, and performance feedback as needed.

Skills

Customer service

Retail experience

Tools

Cash register

Job description

Walmart is hiring in Southaven, MS. The role supports supervision of associates, drives member service, processes memberships, and helps with returns and merchandising. You will help recruit and train staff, communicate company policies, and participate in events promoting Sams Club products and services.

The position emphasizes integrity, teamwork, and a strong customer focus, with benefits beyond pay and opportunities for growth.