Member Services Team Lead – Front-End & Coaching

Walmart; Northlake (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Education benefits

Employee discounts

Job summary

Walmart in Northlake, IL is hiring for a front-end supervisor role. You will assist management by assigning duties, coaching associates, and ensuring member service excellence within company policies. You’ll be involved in recruiting, scheduling, and evaluating staff, while upholding Open Door Policy and integrity standards.

The position offers competitive pay and benefits. Responsibilities emphasize teamwork, store operations, and delivering a positive member experience across front-end areas

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates by assigning duties and providing direction/feedback
• Train associates on processes and procedures and service approaches to resolve member issues per guidelines
• Support membership processing, upgrades and account information and promote program benefits
• Oversee area operations, handle returns, organize merchandise, and maintain cleanliness and availability of supplies

Skills

Customer service

Cash handling

Front-end equipment

Tools

Cash register

Job description

Walmart in Northlake, IL is hiring for a front-end supervisor role. You will assist management by assigning duties, coaching associates, and ensuring member service excellence within company policies. You’ll be involved in recruiting, scheduling, and evaluating staff, while upholding Open Door Policy and integrity standards.

The position offers competitive pay and benefits. Responsibilities emphasize teamwork, store operations, and delivering a positive member experience across front-end areas