Member Experience Team Lead

Sam's Club; Bartlett (TN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's Club in Bartlett, TN is hiring for a front-end associate role. You will support management by supervising team members, handling member transactions, and promoting memberships while ensuring a high level of service. The position offers competitive pay and benefits.

You will participate in daily operations, assist with scheduling, coaching, and ensuring policy compliance. The role emphasizes teamwork, integrity, and delivering value to members and the local community.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates and training on processes and procedures.
• Provide member service guidance, handle complaints, and promote membership benefits.
• Oversee front-end operations including cash handling and checkout area.

Skills

Customer service

Cash handling

Front-end operations

Job description

Sam's Club in Bartlett, TN is hiring for a front-end associate role. You will support management by supervising team members, handling member transactions, and promoting memberships while ensuring a high level of service. The position offers competitive pay and benefits.

You will participate in daily operations, assist with scheduling, coaching, and ensuring policy compliance. The role emphasizes teamwork, integrity, and delivering value to members and the local community.