Member Services Team Lead

Sam's Club; Layton (UT); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Job summary

Sam's Club in Layton, UT is seeking a front-end supervisor to help manage associates, assist members, and promote membership. You will train staff, process memberships, and support daily operations while upholding Sam's Club standards and policies.

The role emphasizes customer service, merchandising, and teamwork within a fast-paced retail environment. Competitive hourly pay and benefits accompany opportunities for career growth.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register).
• 6 months customer service experience.

Responsibilities

• Supervise associates in assigned area by assigning duties and providing guidance.
• Support membership by informing about types, programs, benefits, processing memberships.
• Assist members with purchasing decisions and locating merchandise.
• Handle claims and returns; organize the area; maintain merchandising.
• Complete accounting records and cash handling duties as required.
• Develop and implement processes with managers to meet business needs and improve operations.

Skills

Front-end equipment operation

Customer service

Job description

Sam's Club in Layton, UT is seeking a front-end supervisor to help manage associates, assist members, and promote membership. You will train staff, process memberships, and support daily operations while upholding Sam's Club standards and policies.

The role emphasizes customer service, merchandising, and teamwork within a fast-paced retail environment. Competitive hourly pay and benefits accompany opportunities for career growth.