Member Services Specialist — Frontline & Training Roles

Walmart Inc.; Boardman Township (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Job summary

Sam's Club in Boardman, OH is hiring for multiple roles with hourly wages ranging from $17.00 to $25.00. The positions involve providing member service, maintaining the checkout area, handling payments and exchanges, and promoting products and services.

Training on new technology and standards is included, with shifts that may vary. Employees help members locate merchandise, verify memberships, ensure a safe shopping environment, and assist with transfers and returns according to policy.

Qualifications

• Experience providing member or customer service is preferred.
• Ability to handle payments, returns, refunds, and exchanges per policy.
• Comfort with using self-service technology and checkout equipment.
• Willingness to follow safety standards and store procedures.

Responsibilities

• Provide member service and assist with purchases at checkout.
• Maintain checkout and entrance/exit areas and verify memberships.
• Assist customers with product locations and purchases.
• Promote club products and services to members.
• Follow safety procedures, report unsafe conditions, and conduct safety sweeps.
• Assist with training on processes and new technology for front-line staff.

Skills

Customer service

Cash handling

Merchandise stocking

Safety compliance

Tools

POS system

Job description

Sam's Club in Boardman, OH is hiring for multiple roles with hourly wages ranging from $17.00 to $25.00. The positions involve providing member service, maintaining the checkout area, handling payments and exchanges, and promoting products and services.

Training on new technology and standards is included, with shifts that may vary. Employees help members locate merchandise, verify memberships, ensure a safe shopping environment, and assist with transfers and returns according to policy.