Member Services Specialist — Front End & Training

Walmart; Santa Clarita (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Job summary

Walmart Sam's Club is seeking a front-line associate in Santa Clarita to deliver outstanding member service at the checkout and throughout the store. You will assist members with purchases, explain self-service options, and promote store products and services while maintaining safety and organization of the front-end area.

The role includes handling payments, returns, exchanges, and applying company policies.

Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
• Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology.
• Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Maintains entrance areas. Acknowledges members, verifies membership cards, and identifies member needs.
• Assists members with purchasing decisions. Locates merchandise. Resolves member issues and concerns.
• Maintains a safe shopping environment.

Skills

Retail experience

Front end equipment

Cash register

Mobile retail applications

Job description

Walmart Sam's Club is seeking a front-line associate in Santa Clarita to deliver outstanding member service at the checkout and throughout the store. You will assist members with purchases, explain self-service options, and promote store products and services while maintaining safety and organization of the front-end area.

The role includes handling payments, returns, exchanges, and applying company policies.