Member Services Specialist - Elevate Financial Experience

Straits Area Federal Credit Union; Tuscarora Township (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid vacation

Sick time

Substantial 401k contributions

Individual health insurance at no additional cost

Job summary

Straits Area Federal Credit Union in Michigans is looking for a Full Service Representative. In this role, you will assist our members by processing financial transactions while upholding our commitment to exceptional customer service.

The ideal candidate will demonstrate professionalism, attention to detail, and problem-solving skills. We also offer competitive pay and generous benefits, including health insurance at no additional cost.

Qualifications

• Reliable and dependable with a team-oriented attitude.
• Ability to maintain confidentiality regarding member information.
• Knowledge of credit union products and services.

Responsibilities

• Provide prompt and accurate service to members.
• Book appointments for members as requested.
• Resolve member questions and concerns.
• Promote and maintain knowledge of credit union policies.

Skills

Customer service

Problem-solving

Effective communication

Multitasking

Interpersonal skills

Job description

Straits Area Federal Credit Union in Michigans is looking for a Full Service Representative. In this role, you will assist our members by processing financial transactions while upholding our commitment to exceptional customer service.

The ideal candidate will demonstrate professionalism, attention to detail, and problem-solving skills. We also offer competitive pay and generous benefits, including health insurance at no additional cost.