Member Services Specialist – Accounts & Lending

Northrop Grumman Federal Credi; Gilbert (AZ); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer matching

Job summary

Northrop Grumman Federal Credit Union in Gilbert, AZ is hiring a Member Service Representative I to promote credit union products, assist members by phone or in person, and handle basic teller tasks.

The role requires a high school diploma and about two years in a financial setting, with knowledge of teller and MSR functions, new accounts, and loan products; Word skills are required. NGFCU offers a comprehensive benefits package.

Qualifications

• High school graduate or equivalent.
• Two years experience within a financial institution with demonstrated success in a sales environment.
• Expert knowledge of Teller functions, MSR functions, new accounts, member service, and loan products.

Responsibilities

• Promote credit union products and services to members.
• Assist with daily member inquiries including savings rates, loan rates, and account inquiries.
• Assist members with share accounts, loan products, term accounts, and IRAs.

Skills

Customer service

Sales

Communication

Financial products knowledge

Education

High school diploma

Tools

Microsoft Word

Job description

Northrop Grumman Federal Credit Union in Gilbert, AZ is hiring a Member Service Representative I to promote credit union products, assist members by phone or in person, and handle basic teller tasks.

The role requires a high school diploma and about two years in a financial setting, with knowledge of teller and MSR functions, new accounts, and loan products; Word skills are required. NGFCU offers a comprehensive benefits package.