Member Services Shopper: Elevate the Customer Experience

Sam's Club; Portage (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability & discounts

Job summary

Sam's Club in Portage, MI is seeking an associate to develop and support Membership by promoting benefits and reviewing orders. The role includes processing memberships, upgrades, credit accounts, and participating in events while maintaining safety standards and delivering excellent member service.

Responsibilities include fulfilling orders, handling invoices, assisting customers with purchasing decisions, and collaborating with management and team members to meet membership goals.

Responsibilities

• Provide member services by acknowledging needs, assisting with purchasing decisions, locating merchandise and resolving issues.
• Process memberships, upgrades, and credit accounts; promote benefits and services.
• Prepare and fulfill orders (Fulfills Member Fax n Pull and Click n Pull) and ensure accuracy of orders and invoices.

Job description

Sam's Club in Portage, MI is seeking an associate to develop and support Membership by promoting benefits and reviewing orders. The role includes processing memberships, upgrades, credit accounts, and participating in events while maintaining safety standards and delivering excellent member service.

Responsibilities include fulfilling orders, handling invoices, assisting customers with purchasing decisions, and collaborating with management and team members to meet membership goals.