Member Services Representative III

WESTconsin Credit Union; Kansas; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Annual Healthy Living Fund

Student Loan Repayment Program

Competitive Pay

Impressive 401(k) Contribution and 401

Job summary

WESTconsin Credit Union in Ellsworth, WI is seeking a full-time Teller to greet members and process transactions with accuracy and discretion. You will handle consumer transactions, address member requests, and refer needs to appropriate staff while delivering friendly, confidential service.

Successful candidates have a high school diploma or equivalent, strong computer and typing skills, and a positive, professional attitude.

Qualifications

• High school diploma or equivalent is required.
• Positive attitude, professional image, and strong communication skills are essential in the teller role.
• Proficiency in basic computer use, data entry, and typing is required.

Responsibilities

• Represent the Credit Union to members in a friendly, positive, and professional manner
• Provide prompt, efficient, confidential, and accurate teller transactions
• Respond to members' requests, problems, and complaints, redirecting to the proper person when needed
• Identify members' needs for services and present/referrals accordingly
• Process consumer loans for members

Education

High School Diploma or equivalent

Job description

Ellsworth
385 W Main St
PO Box 408
Ellsworth, WI 54011, USA

• On-site


• Customer Service


• Full-Time


• Requisition #: MEMBE001344

Description

At WESTconsin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you're in the right place! We’re more than just a credit union; we strive to make a real difference. Ready to make an impact? Let’s grow together!

What You’ll Be Doing:

• Represent the Credit Union to members in a friendly, positive, and professional manner


• Provide prompt, efficient, confidential, and accurate service in the processing of Teller transactions


• Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution


• Learns to recognize member's needs for services, and presents and refers them appropriately


• Process consumer loans for members

What You’ll Need to Be Successful:

• This position requires a high school diploma or equivalent and a proven track record in customer service. Proficiency in basic computer, data entry and typing skills is required


• A positive attitude, professional image, and self-motivation are essential in the teller role


• Excellent oral and written communication skills are required


• This includes an every other Saturday rotation.

Why Choose WESTconsin:

• Health, Dental, and Vision Insurance Plans


• Annual Healthy Living Fund Contribution


• Student Loan Repayment Program


• Competitive Pay


• Impressive 401(k) Contribution and Match Plan

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.