Member Services Representative FT Opener

Pinnacle Fit Clubs LLC; Greenfield (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Pinnacle Fit Clubs LLC is hiring a full-time Member Services Representative in Greenfield, IN. This role focuses on delivering exceptional customer service to members, handling front desk activities, and maintaining a welcoming environment. The position offers health benefits, paid time off, and opportunities for personal fitness. Ideal candidates should have excellent communication skills and a passion for fitness.

Benefits

FREE Black Card Membership!

Paid Time Off (PTO)

Health Insurance

401k plan after 3 months of service

Qualifications

• Exceptional customer service skills; able to interact positively and professionally.
• Punctuality and reliability are a must.
• Strong listener with the ability to empathize and problem solve.

Responsibilities

• Greet members, prospective members, and guests, providing exceptional customer service.
• Check members into the system and facilitate updates to their accounts.
• Answer phones and assist callers with various questions.

Skills

Customer Service

Communication

Problem Solving

Listening

Basic Computer Proficiency

Job description

Member Services Representative FT Opener

Join to apply for the Member Services Representative FT Opener role at Pinnacle Fit Clubs LLC

Member Services Representative FT Opener

3 weeks ago Be among the first 25 applicants

Join to apply for the Member Services Representative FT Opener role at Pinnacle Fit Clubs LLC

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

Schedule

• Full Time
• Monday - Friday: 4:30 AM to 12:30 PM
• 8-hour shift
  
  

Essential Duties And Responsibilities

• Greet members, prospective members, and guests, providing exceptional customer service.
• Handle all front desk related activities including:
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to members accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
  

Benefits

• FREE Black Card Membership!
• Paid Time Off (PTO)
• Health Insurance - First of the month following hire date
• Medical & Prescription drug plans
• HSA (Health Savings Account)
• Dental
• Vison
• Life/AD&D
• Voluntary Short Term Disability (STD)
• Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
• 401k plan after 3 months of service
• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability are a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Basic computer proficiency.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Satisfactory background check.
  
  

How To Apply

If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.

Thank you for your interest in joining our team!

E-Verify STATEMENT

We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .

Eoe Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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