Member Services Representative (Customer Service)

Texas Electric Cooperatives, Inc.; Town of Texas (WI); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Competitive Salary

Paid Time Off

Employee Discounts

Annual Cooperative Performance Bonus

100% Paid Short Term and Long Term Dis

10 Paid Holidays

Job summary

Bartlett Electric Cooperative is seeking a dedicated Member Service Representative to greet and assist members at our Bartlett, TX office. This in-person position supports account needs, answers questions, processes payments, and upholds the cooperative’s commitment to excellent member service.

Working hours are Monday–Friday, 8:00 AM–5:00 PM. We offer a comprehensive benefits package including medical, dental, vision, 401(k), life insurance, HSA, paid time off, employee discounts, and a robust

Qualifications

Responsibilities

• As a Member Service Representative, you'll be the first point of contact for our members, assisting with account needs, answering questions, processing payments, and helping deliver the outstanding service our members expect.

Job description

Bartlett Electric Cooperative, is seeking a dedicated and caring candidate for our Member Services Representative position.

As a Member Service Representative, you'll be the first point of contact for our members, assisting with account needs, answering questions, processing payments, and helping deliver the outstanding service our members expect. This position is located in our Bartlett, TX office (in person, Monday - Friday, 8:00 AM- 5:00 PM)

As a team member you'll be able to enjoy benefits such as

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Competitive Salary
• Paid Time Off
• Employee Discounts
• Annual Cooperative Performance Bonus
• 100% Paid Short Term and Long Term Disability
• 10 Paid Holidays

This is not just a job; it is a chance to make a meaningful difference while furthering your professional growth in a supportive and flexible workplace.

Bartlett Electric Cooperative has been in operation since 1936 and we are proud to be the first REA project energized in Texas and the nation. BEC played an important role in the modernization of the rural farms served by the cooperative, and we continue to be dedicated to providing quality service at the most economical price. Our service area includes areas of Bell, Burleson, Lee, Milam and Williamson counties.