Member Services Representative

Crunch Fitness; Westlake Village (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Job summary

A leading fitness center is seeking a Part Time Member Services Representative in Westlake Village. The successful candidate will greet members, check them in, answer phones professionally, and assist with member requests. The position requires proficient reading, writing, and computer skills. Crunch Fitness offers a supportive, energetic environment with comprehensive benefits for eligible employees, including a free membership and employee discounts.

Qualifications

• Strong communication skills with the ability to greet members warmly.
• Ability to handle customer inquiries and promote services.

Responsibilities

• Greet all members and guests with a smile.
• Check in members and guests per company procedures.
• Answer phones in a courteous and professional manner.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by management.

Skills

Proficient reading and writing skills

Computer Skills

Job description

Future Opening: Member Services Representative

Part Time • Athletic Society West Lake Village -Thousand Oaks

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer Skills

Special Skills:

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check‑in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Meetings:

• Monthly or Weekly Department Meetings Employee Training Meetings

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Crunch offers comprehensive benefits for eligible employees.

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'”