Member Services Representative

Michedcu; Plymouth (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the financial sector is seeking a dedicated member service representative. This role involves assisting members with opening and maintaining credit union accounts, handling inquiries, and processing various transactions. You will be part of a team that values customer service and community engagement, ensuring members receive the support they need. The company offers a generous benefits package, including affordable healthcare options and a 401(k) plan, making it an excellent opportunity for those looking to grow in the financial services field. Join a supportive environment where your contributions are valued and rewarded.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Holidays

401(k) Plan

Employer Profit Sharing

Flexible Spending Accounts

Qualifications

• Strong customer service skills to assist members with inquiries.
• Knowledge of credit union services and products.

Responsibilities

• Open and maintain credit union and Individual Retirement Accounts.
• Assist members with inquiries and various credit union services.

Skills

Customer Service

Account Management

Legal Knowledge

Job description

Job Responsibilities

• Opening/closing and maintaining credit union accounts
• Open and maintain Individual Retirement Accounts
• Assist members with a variety of Credit Union services and products
• Assist members with legal accounts
• Answer member inquiries via phone, email, and other online services
• Process wire transfers, stop payments, travel notices, address changes, check orders, etc.
• Perform other related duties as assigned

Pay: Starting at $17.95 an hour, negotiable based on experience.

Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions, and flexible spending accounts.