Member Services Representative

Crunch Fitness Fuchs Group; Midland Park (NJ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free Crunch Select Gym Membership

Employee Discounts on retail andservi

Supportive, upbeat, and team-oriented

Free uniforms

Job summary

Crunch Fitness in Midland Park, NJ is looking for enthusiastic and dependable individuals to join our front desk team. If you thrive in a fast-paced, team-oriented environment and enjoy creating positive experiences for members and guests, we’d love to meet you.

Evening and weekend shifts are available. The role focuses on greeting members, check-in, answering calls, promoting promotions, and keeping the front desk inviting and organized.

Qualifications

• Fluent in English with strong reading and writing skills.
• Basic computer proficiency.
• Excellent customer service and communication skills.
• Ability to stand for extended periods and walk the club for routine checks.
• Willingness to assist with light tasks such as re-racking weights and maintaining a clean environment.

Responsibilities

• Greet all members and guests with a warm, friendly, and professional attitude and wish them well as they exit the club.
• Check in members and guests efficiently and accurately.
• Answer phone calls in a courteous and helpful manner.
• Communicate upcoming promotions, events, and updates to members.
• Prepare protein shakes and sell retail products at our juice bar.
• Schedule and process payments for member services.
• Maintain a clean, organized, and welcoming front desk area.
• Support management with daily operations, opening and closing duties, and special projects.
• Foster a positive and inclusive atmosphere for all members.

Skills

English fluency

Customer service

Communication skills

Computer basics

Job description

Crunch Fitness in Midland Park, NJ is looking for enthusiastic and dependable individuals to join our front desk team! If you enjoy creating positive experiences for others and thrive in a fast-paced, team-oriented environment, we’d love to meet you.

Available shifts are evenings during the week and also weekends.

What We’re Looking For

• Fluent in English with strong reading and writing skills
• Basic computer proficiency
• Excellent customer service and communication skills
• Ability to stand for extended periods and walk the club for routine checks
• Willingness to assist with light tasks such as re-racking weights and maintaining a clean environment

Key Responsibilities

• Greet all members and guests with a warm, friendly, and professional attitude and wish them well as they exit the club
• Check in members and guests efficiently and accurately
• Answer phone calls in a courteous and helpful manner
• Communicate upcoming promotions, events, and updates to members
• Prepare protein shakes and sell retail products at our juice bar
• Schedule and process payments for member services
• Maintain a clean, organized, and welcoming front desk area
• Support management with daily operations, opening and closing duties, and special projects
• Foster a positive and inclusive atmosphere for all members

Why You’ll Love Working Here

• Free Crunch Select Gym Membership
• Employee Discounts on retail and services
• Supportive, upbeat, and team-oriented environment

Benefits:

• Free uniforms