Member Services Representative

WESTconsin Credit Union; Menomonie (WI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive Pay

Health, Dental, and Vision Insurance

Annual Healthy Living Fund

Student Loan Repayment Program

401(k) Contribution and Match

Paid Time Off

11 Paid Holidays

Job summary

WESTconsin Credit Union in Wisconsin is seeking a Teller to greet members, handle transactions, and provide friendly, confidential service. This role supports financial wellness and community engagement.

The role requires a high school diploma, basic computer skills, and strong communication. The position includes every other Saturday rotation, competitive pay starting at $18.43 per hour, and benefits.

Qualifications

• This position requires a high school diploma or equivalent and a proven track record in customer service
• Proficiency in basic computer, data entry and typing skills is required
• A positive attitude, professional image, and self-motivation are essential in the teller role
• Excellent oral and written communication skills are required
• This includes an every other Saturday rotation.

Responsibilities

• Represent the Credit Union to members in a friendly, positive, and professional manner
• Provide prompt, efficient, confidential, and accurate service in the processing of transactions
• Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution
• Learns to recognize member's needs for services, and presents and refers them appropriately
• Handles all monetary transactions for members

Skills

Customer service

Typing

Communication

Education

High school diploma or equivalent

Job description

:At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culturethen you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together!

The starting rate for this role is $18.43 per hour.

What You'll Be Doing

• Represent the Credit Union to members in a friendly, positive, and professional manner
• Provide prompt, efficient, confidential, and accurate service in the processing of transactions
• Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution
• Learns to recognize member's needs for services, and presents and refers them appropriately
• Handles all monetary transactions for members

What You'll Need To Be Successful

• This position requires a high school diploma or equivalent and a proven track record in customer service
• Proficiency in basic computer, data entry and typing skills is required
• A positive attitude, professional image, and self-motivation are essential in the teller role
• Excellent oral and written communication skills are required
• This includes an every other Saturday rotation.

Why Choose WEST Consin

• Health, Dental, and Vision Insurance Plans
• Annual Healthy Living Fund Contribution
• Student Loan Repayment Program
• Competitive Pay
• Impressive 401(k) Contribution and Match Plan
• Paid Time Off Accrual
• 11 Paid Holidays

Visit WEST consin Careers

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.